EL'RED - PRESTAÇÃO DE SERVIÇOS LDA, headquartered at Rua Marcelino Mesquita, Nr. 15, Loja 1, in Linda-a-Velha, Lisbon, with the corporate identification number 503997897, is the entity responsible for collecting and processing your data.

If they wish, customers can at any time exercise the right to access, change, update, and delete their data, as provided for in the Personal Data Protection Law.

The protection, security, and privacy of your personal data is very important to EL'RED - PRESTAÇÃO DE SERVIÇOS LDA.

- What personal data is collected?

The data collected is exactly as described in the contact form. We always ask for the minimum data to ensure a response, namely:

· ​ ​Identification data;

· ​ ​Contact data, such as postal address, email address, and telephone contacts

· ​ ​Data obtained through the use of our website, namely cookies;

· ​ ​Any other data you may provide us.

- Data processing purpose

· ​ ​ Communication of information related to our products and services

· ​ ​Personalization and improvement of the browsing experience;

· ​ ​Compliance with legal and regulatory obligations.

- Personal data processing lawfulness

All personal data processing carried out by EL'RED - PRESTAÇÃO DE SERVIÇOS LDA

is lawful and has a legal basis, either:

· ​ ​Based on your consent regarding the processing of the personal data in question for the respective purposes;

· ​ ​Because the processing in question is necessary for the execution of a contract in which EL'RED - PRESTAÇÃO DE SERVIÇOS LDA

and the customer, as the data subject, are parties, or for pre-contractual steps at the request of the data subject in question;

· ​ ​Because the processing is necessary for compliance with a legal obligation to which EL'RED - PRESTAÇÃO DE SERVIÇOS LDA

is subject;

· ​ ​Because the processing is necessary for the purposes of the legitimate interests pursued by EL'RED - PRESTAÇÃO DE SERVIÇOS LDA,

as the data controller, or by third parties.

- How do we obtain personal data?

· ​ ​When you provide them to us by filling out a form.

- How do we keep your data secure?

All collected data is encrypted using a security certificate SSL[MAC1] .

The data is stored in a database and used exclusively by EL'RED - PRESTAÇÃO DE SERVIÇOS LDA.

We continuously monitor access to information technology systems to prevent, detect, and stop the misuse of your personal data.

- Sharing your personal data

EL'RED - PRESTAÇÃO DE SERVIÇOS LDA does not share its customers' personal data with third parties at any time.

- How long are the data kept?

EL'RED - PRESTAÇÃO DE SERVIÇOS LDA only keeps your data for the time necessary to provide the desired service.

- How can you change your consent or delete your data?

At any time, you can send an email to info@elred.pt with your request, and we will respond immediately, or contact us by phone at +351 214 147 320.

- Right to Portability

All our customers have the right to receive their personal data in a structured, commonly used, and machine-readable format.

- How can you contact us?

For any questions regarding the privacy and security of your data, you can contact us at info@elred.pt and we will respond as soon as possible, or by phone at +351 214 147 320.

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